Usersnap is for your product team. Drafty's for your client.
Usersnap puts a feedback widget inside your app and routes responses to Jira. That's the right tool when you're running NPS surveys on a live SaaS product. It's the wrong tool when you've exported a mockup and need a client to mark it up — no extension install, no project setup, just a link they open and comment on.
The feedback you're getting today
Scattered across iMessage and Slack — every note a guess at which version, which element.
Every message here is a comment that belonged on the artifact. In Drafty they tap the exact spot and the note pins there — threaded, on one link that's always the current version. No “which one,” no screenshots, no “FINAL.html.”
Drafty vs Usersnap
What each is actually built for — so you pick by the reviewer you're sending it to.
| What your client needs | Drafty |  Usersnap |
|---|---|---|
| Client comments with no account or install | ||
| Works on Figma exports, PDFs, v0 apps, docs | ||
| Anchored, threaded comments on the artifact | ||
| Share a public link — zero widget embed | ||
| Claude reads feedback and ships the fix | ||
| In-app widget with browser + OS metadata | ||
| Enterprise Jira / Azure DevOps sync |
How it works
Share a link — nothing to install
Drop your Figma export, PDF, or doc into Drafty and send the link. Your client opens it in any browser — no extension, no account, nothing to configure on their end.
They pin a note on the exact spot
Hover any element, click, leave a comment anchored right there. Not a screenshot with an arrow drawn on it — the note stays pinned to the thing they meant.
The fix lands on the same link
Claude reads the thread in your terminal, makes the change, and pushes a new version at the same URL — then marks the comment resolved.
Why people switch
- Client won't install a browser extension or create an account
- Usersnap's widget setup is built for dev teams, not client handoffs
- Feedback arrives as one-line replies spread across iMessage and email
- Guest commenting on a public link — They comment in one tap, from their phone or desktop
- Zero-config artifact sharing — paste a link — Works on anything you already made: Figma, v0, a PDF, a live page
- Anchored threads pinned to the artifact — Every note lives on the thing it's about — one place to review and act on
Who it's for
Export the mockup, send the link. The client marks it up directly — no screenshots, no 'the bit near the top.'
Share the strategy doc. The client comments inline — it still looks like your work, not a Google Doc with track-changes.
Drop your v0 prototype in a thread. Testers comment without signing up for anything.
Questions
- Does my client need to install anything to comment?
- No. Drafty is link-based — your client opens the URL in any browser and comments as a guest. No extension, no account, nothing to download.
- How is Drafty different from Usersnap?
- Usersnap embeds a feedback widget inside a live product and routes responses to Jira — it's built for product managers running NPS surveys. Drafty is for sending a client a link to a mockup, PDF, or doc and getting anchored comments back, with no setup on their end.
- Does Usersnap require a browser extension?
- Usersnap offers a JavaScript widget you embed in your site, plus a browser extension. Drafty uses neither — sharing works via a public link, and commenting works in any browser without plugins.
- Is Usersnap free?
- Usersnap offers 20 free feedback items, then plans start at €159/month. Drafty lets you publish your first canvas and collect comments for free — no card required.
- Can I use Drafty to collect feedback on something I didn't build in Drafty?
- Yes. Drafty works on any artifact — a Figma export, a v0 app, a PDF, a live site, or a plain doc. If you can open it in a browser, you can share it for review.
- When should I use Usersnap instead of Drafty?
- If you need an in-app widget that captures browser metadata (OS, resolution, console logs) and syncs bidirectionally with Jira or Azure DevOps, Usersnap is the stronger tool. It's purpose-built for product and QA teams managing a live SaaS product.
Keep exploring
Send your next client a link, not a login.
Free to start. No card. They comment in one click — Claude ships the fix.