Can a client comment on a mockup without a Figma account?

No — Figma requires a signed-in account to leave comments, even on view-only shared links. This has been a persistent pain point since 2021, with designers reporting that clients get thrown into the full Figma design space and give up before leaving a single note. The standard workaround is to export the mockup as a PNG or PDF and share it via a review tool that allows guest commenting with no account.

What is the best way to share a mockup for comments?

A shared link beats an emailed file in almost every designer-to-client workflow. An attachment forces the client into their own software, which means you get back a described location ('the blue button near the top') rather than a pinned note. A single review URL means one artifact, all comments in one thread, visible to every stakeholder — and you push a revised version without breaking the link or re-sending the file.

How do I add comments to a mockup in Figma?

Press C to enter comment mode, click the element you want to flag, and type. Figma pins a numbered marker and notifies anyone with access to the file. This works for internal team review. For client review, remember that clients need a free Figma account before they can post — if that's a problem, export and share the design outside Figma instead.

How do I collect design mockup comments from multiple clients?

Share one link, not separate email threads or individual PDFs. When every reviewer comments on the same artifact, you see all notes in one place — no reconciling four annotated copies with different names. If stakeholders tend to anchor on each other's feedback, share the link sequentially (person A, then person B) rather than all at once.

How do I comment on a mockup on mobile?

On iPhone, open a PNG in Markup (tap the pencil icon after opening the image) to draw arrows and text callouts. For clients reviewing on their phone, a browser-based review link is more reliable — they tap the element they mean and pin a note, which is easier to operate on a small screen than downloading and marking up a file. Most link-based review tools work on mobile browsers without an app.

How do I get more specific feedback on a mockup instead of vague comments?

Two things help: share a review link where clients click the exact element (rather than describing it in an email), and attach specific questions to the sections you want evaluated. 'Does the pricing table make the difference between plans clear?' gets you a yes or no and a pinned note on the table. 'Let me know your thoughts' gets you 'looks good!' or a general reaction that isn't actionable.

drafty

How to comment on a mockup

Quick answer

To comment on a mockup, decide first who is commenting. If it's you, Figma's C key pins notes to the exact element — fast, precise. If it's your client, Figma requires them to create an account before leaving a single note, which is the point where most client reviews stall. The practical fix most designers land on: export the frame as a PNG and share a link the client annotates in their browser without signing up.

Step 1

In Figma — press C to comment (you only)

Open the file, press C to enter comment mode, click the element you want to flag, and type. Figma pins a numbered marker to that spot. Press Enter to post; Escape to cancel without saving. This is the right tool when you're reviewing your own work or annotating a design before handing it to a teammate who's already in Figma. The wall arrives when your client needs to comment: Figma requires a free account login before a guest can post a single note, even on a view-only link. As one designer put it on the Figma forum: 'I can't expect sales reps, account managers, warehouse staff to create a Figma account. C'mon, it's 2023.' That thread has run to 97+ replies since April 2021 with no resolution. If your client has an account, send the view link (Share → Can view → Copy link). If they don't, the next two steps are the real answer.

Step 2

Export as PDF and add sticky notes (quick one-pass review)

From Figma: File → Export → select the frame → choose PDF → Export. Open the PDF in Adobe Acrobat (free Reader works) and click the speech-bubble icon in the toolbar, or press Ctrl+6 / Cmd+6. Click the spot, type your note, Ctrl+Enter to close. On Mac, Preview's Markup Toolbar (Shift+⌘+A) has the same sticky note and text-callout tools. This works cleanly for a single round of your own annotations — you mark it up, send the file, client reads the notes. Where it breaks down: the client can't pin their own notes back unless they have Acrobat or markup software. You get back an email describing the spot ('the thing on the left') rather than a pinned note on it. And by revision three, you're reconciling two PDFs with different filenames and no clear sequence. If you're doing more than one round of client review, the flat-file method compounds fast — keep filenames dated (logo-v3-2026-06-20.pdf) so the history at least stays readable.

Step 3

Share a review link — client pins notes without signing up

Export the frame as PNG (from Figma: ⌘ Shift E → PNG at 2x, then Save) and upload it to a review tool that supports guest commenting. Your client gets a URL, opens it in any browser — on their phone or laptop — clicks the exact button, heading, or image they mean, and types. The note lands pinned to that spot, not described in an email. You see every comment in one thread on the same artifact. The most common gotcha with this approach: people share the link before setting expectations about how to comment. Send a one-liner with it: 'Click any spot on the design to pin a note — no account needed.' Clients who've never used a review tool otherwise open the link, scroll around, and email you a separate message anyway. That one sentence cuts a full round of back-and-forth. Tools that support no-account guest commenting on uploaded designs include Markup.io, Drafty, and Ruttl.

The faster way

If your client is the one commenting — not you — the fastest path is a shared link. Export the mockup from Figma as a PNG, drop it into Drafty, and send the URL. Your client clicks exactly where they mean and pins a note, no account required. Every comment is threaded and anchored to the spot; push a revised version and the link stays the same. Designers use this specifically for one-off client projects where asking someone to create a Figma account is a non-starter.

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Questions

Can a client comment on a mockup without a Figma account?: No — Figma requires a signed-in account to leave comments, even on view-only shared links. This has been a persistent pain point since 2021, with designers reporting that clients get thrown into the full Figma design space and give up before leaving a single note. The standard workaround is to export the mockup as a PNG or PDF and share it via a review tool that allows guest commenting with no account.
What is the best way to share a mockup for comments?: A shared link beats an emailed file in almost every designer-to-client workflow. An attachment forces the client into their own software, which means you get back a described location ('the blue button near the top') rather than a pinned note. A single review URL means one artifact, all comments in one thread, visible to every stakeholder — and you push a revised version without breaking the link or re-sending the file.
How do I add comments to a mockup in Figma?: Press C to enter comment mode, click the element you want to flag, and type. Figma pins a numbered marker and notifies anyone with access to the file. This works for internal team review. For client review, remember that clients need a free Figma account before they can post — if that's a problem, export and share the design outside Figma instead.
How do I collect design mockup comments from multiple clients?: Share one link, not separate email threads or individual PDFs. When every reviewer comments on the same artifact, you see all notes in one place — no reconciling four annotated copies with different names. If stakeholders tend to anchor on each other's feedback, share the link sequentially (person A, then person B) rather than all at once.
How do I comment on a mockup on mobile?: On iPhone, open a PNG in Markup (tap the pencil icon after opening the image) to draw arrows and text callouts. For clients reviewing on their phone, a browser-based review link is more reliable — they tap the element they mean and pin a note, which is easier to operate on a small screen than downloading and marking up a file. Most link-based review tools work on mobile browsers without an app.
How do I get more specific feedback on a mockup instead of vague comments?: Two things help: share a review link where clients click the exact element (rather than describing it in an email), and attach specific questions to the sections you want evaluated. 'Does the pricing table make the difference between plans clear?' gets you a yes or no and a pinned note on the table. 'Let me know your thoughts' gets you 'looks good!' or a general reaction that isn't actionable.

Keep exploring

How to annotate a mockup How to comment on a design Get feedback on a mockup Design feedback tool

Stop emailing files back and forth.

Share one link. They comment on the exact spot — no account, always the current version.

Open a live demo