Usersnap is built for your product team. Drafty is built for your client.
Both tools collect visual feedback. Usersnap embeds a widget inside your live product and routes responses to Jira — that's the right call when you're running NPS surveys on 10,000 users. Drafty is for the other moment: you've finished a mockup, a brief, or a site design, and you need one client to mark the exact spot without installing anything.
Drafty vs Usersnap
An honest, capability-by-capability look — including where Usersnap is the better pick.
| What your client needs | Drafty |  Usersnap |
|---|---|---|
| Comment on a shared link with no account or install | ||
| Works on Figma exports, PDFs, v0 apps, plain docs | ||
| Threaded resolve / reopen on every comment | ||
| Zero widget embed — no site access needed | ||
| Searchable library of every artifact you've shared | ||
| Claude reads the feedback and ships the fix | ||
| In-app surveys, NPS, and behavioral targeting | ||
| Jira / Azure DevOps bidirectional sync |
How it works
Share a link — nothing to embed
Drop your Figma export, PDF, live site, or doc into Drafty and send the link. Your client opens it on their laptop or phone — no extension to install, no project setup, no widget code to add to any site.
They pin a note on the exact element
Click any heading, image, button, or paragraph and leave a note anchored right to it. Not a screenshot with an arrow — a comment that stays on the thing it's about, visible to everyone on the thread.
The fix goes out on the same link
Claude reads the open comments in your terminal, makes the change, and pushes a new version at the same URL. The thread updates; the client sees the fix without a new email chain.
Why people switch
- Usersnap requires embedding a JavaScript snippet — you need write access to the site being reviewed
- Your client gets a Usersnap-branded widget prompt they've never seen before
- Comments come back as individual widget submissions with no conversation
- Public link, no embed required — Works on any artifact: something you made, something you're reviewing, or a client's own site
- Guest commenting on a plain link — It looks like your work — not a third-party feedback tool they have to figure out
- Threaded comments with resolve and reopen — Every note has a status — open, in progress, done — and you can reply in context
Who it's for
Export the mockup, drop it in Drafty, send the link. Your client marks the exact section — no widget prompt, no Jira ticket created in the background.
Share the strategy doc as a link. The client adds notes inline, you resolve them one by one — it reads like a real conversation, not a widget submission queue.
Drop the v0 prototype or brief into a thread. Reviewers comment without signing up, and you close each note when the fix ships.
Questions
- What is the main difference between Drafty and Usersnap?
- Usersnap embeds a feedback widget inside a live product and sends responses to Jira or Asana — it's built for product managers running structured surveys on a SaaS app they own. Drafty is built for sharing a finished artifact (a mockup, PDF, doc, or site) with a client who needs to mark the exact spot, with no account and no widget code on their end.
- Does Usersnap require installing something on the website?
- Yes. Usersnap works by adding a JavaScript snippet before the closing body tag of your site — you need write access to the codebase or CMS. Drafty doesn't touch the site; sharing is a link anyone can open in any browser.
- Can my client comment on a Drafty link without signing up?
- Yes. Your client opens the link and comments as a guest — no account, no email, no extension. Drafty assigns them a persistent guest identity so the thread reads as a real conversation rather than anonymous one-off notes.
- When should I use Usersnap instead of Drafty?
- If you need an in-app widget that captures console logs, browser and OS metadata, and syncs bidirectionally with Jira or Azure DevOps, Usersnap is the stronger tool. It's purpose-built for product and QA teams who own the product and need structured feedback routed into a development workflow at scale.
- Is Usersnap free?
- Usersnap's free plan allows 20 feedback items. Paid plans start around €159/month, and white-label (no Usersnap branding) requires their highest tier at €319/month or above. Drafty is free to start — no card required to publish your first canvas and collect comments.
- Does Drafty work on something I didn't build myself?
- Yes. You can share a Figma export, a v0-generated app, a PDF, a third-party website, or a plain doc — if it opens in a browser, you can share it for review. Usersnap's widget, by contrast, can only be added to a site you have code access to.
Keep exploring
Send your next client a link, not a login.
Free to start. No card. They comment in one click — Claude ships the fix.